Legal notice

Please read the different terms of use carefully!

This privacy policy (hereinafter the "Policy") aims to explain the rules surrounding the various processing of personal data that may be implemented when you use our website accessible from the URL: https://www.habitation-tabanon.com/ (hereinafter the "Site")

The processing of personal data implemented from the Site is the responsibility of two joint data controllers.

The data controllers of your personal data are:

The company Amenitiz Solutions (hereinafter "Amenitiz") which manages the website of Habitation Tababon Mirasol

Amenitiz is registered under CIF number B67096750 in Barcelona, ​​Spain. Its registered office is located at 4, Plaza d'Urquinaona, 08010 Barcelona, ​​Spain.

Amenitiz supports hosting professionals by offering them a SaaS-hosted digital platform that allows them to create a website for their hosting business.

Tababon Mirasol House

This company is registered with the Guadeloupe administration in Pointe-à-Pitre under number 524212891 (hereinafter "the Establishment"). Its registered office is located at 5 route de Tabanon, 97170 Petit-Bourg.

Email of the data protection officer at the establishment: contact@habitation-tabanon.com

Amenitiz and the Institution are hereinafter collectively referred to as the "Data Controller". The terms "we", "us" and "our" in this privacy policy refer to the Data Controller.

As the Data Controller of your Personal Data, we make every effort to protect your privacy as best as possible during your visits to the Site.

This Policy allows you to learn more about the origin and use of your Personal Data as well as your browsing information processed when you visit our Site.

Within the framework of this Policy, the term "Personal Data" refers to any data that relates to you alone and allows you to be identified directly or indirectly, regardless of the Terminal you use.

The term “Terminal” refers to the hardware (computer, tablet, smartphone, telephone, etc.) that you use to view and browse the Site.

The term "Regulations" refers to regulations relating to personal data, and in particular to Regulation No. 2016/679 known as the General Data Protection Regulation, the French Data Protection Act No. 78-17 of 6 January 1978 and French Law No. 2018-493 relating to the protection of personal data.

By using our Site, you declare that you accept the terms of this Policy in their entirety.

If you disagree with any of these terms, you are free to stop using our Site.

This Privacy Policy is regularly updated. To ensure you are properly informed of any significant changes in advance, we will notify you through notifications on the relevant services or by email, as appropriate.

The Site will always display the most recent version of this privacy policy.

1. Protection of your personal data

In accordance with the Regulations, we record all processing activities in a processing register which we make available to the competent authorities.

All information you provide during your visits to the Site is strictly confidential. This information is necessary for the purposes for which it is processed.

1.1. What Personal Data is collected and processed?

The information that may be collected and processed is as follows:

– Identification and contact details: your first name, last name, gender, postal address, telephone number, email address, language, and the country from which you are interacting with us;
– Financial and payment data: your bank details (in this regard, we inform you that all payment transactions are encrypted by the receiving bank or accredited storage center and that we do not store any bank card numbers), information about your bookings, etc.;
– Connection, geolocation (only with your consent), and browsing data; and
– Personal preferences: this includes your cookie preferences.

When we ask you to enter your personal data to access a feature, some data fields are mandatory because it is data that we need to allow you to access that feature (for example, to register your reservation we need your first and last name).

It is important that the personal information shared about you is correct and up to date.

We do not process any personal data that could be classified as "sensitive" (information concerning racial or ethnic origin, political, philosophical or religious opinions, trade union membership, health or sex life) within the meaning of the Personal Data Regulations.

In this regard, it is specified that our Site is not intended for children and that consequently we do not process any data relating to them.

We undertake not to transfer your personal data to third parties except for the exceptions listed below in Article 1.3.

1.2. For what purposes are your Personal Data collected and processed?

The Personal Data listed above may be collected and processed for the following purposes:

Managing a reservation

The processing of your data is necessary to keep you informed of the status of your booking, the summary of your booking, to accept your payment, etc.

Access to customer service

We process your Personal Data as part of our customer service in order to respond to your requests, particularly through the contact form.

Improving our services

We process your browsing and booking data for analytical and statistical purposes. This data allows us to analyze how you use our Site and to improve its usability and quality.

Marketing

As part of your newsletter subscription, we process your data to manage your subscription and send you targeted information by email or SMS according to your preferences. We may also contact you via push notifications if you subscribe to this service.

Marketing purposes require your consent. Therefore, you can unsubscribe from our communications at any time.

If you have given us your consent to receive our communications, whether via our newsletter or push notifications, we may use the information you have provided for the following purposes:

– Sharing information about our events, products, services, and current offers;
– Recommendations on certain products or services that may interest you; and
– Customer studies to better understand your expectations regarding the products and services offered by our Site.

1.3. Who are the recipients of your Personal Data?

As part of your use of our Site, you may receive information from third parties with whom we collaborate in order to provide you with certain services. These may include:

– Accredited financial institutions and storage facilities;
– Fraud detection and prevention entities; and
– Marketing, communication and advertising service providers.

The Personal Data collected from the Site is mainly processed by the internal services of the Data Controller.

However, we may share your information with the third parties listed above, particularly for the following reasons:

– to process payment with regard to accredited financial institutions and storage centers;
– to verify your credit and identity with regard to fraud detection and prevention entities; and
– to optimize your experience on our Site and improve our services with regard to marketing, communication and advertising service providers.

We require third parties who receive your personal data to commit to complying with the Personal Data Regulations. The third parties listed above may only use your personal information according to our instructions and not for their own purposes.

Your connection and browsing data may also be transferred to Google Analytics.

We may also disclose your Personal Data to comply with a legal order from the authorities.

1.4. How long is your Personal Data kept?

We will keep your data for a period of ten (10) years following your last booking in order to respond to any questions, complaints or to maintain all the data necessary to meet legal, accounting or analytical requirements (Article L.123-22 of the Commercial Code).

We may also retain your data for research or statistical analysis; this data will then be anonymized.

As part of a subscription to our newsletter, we will not contact you again if you have not opened our newsletters for more than twelve (12) months.

Any changes to this Policy will be made on this page and, in the event of a substantial change, you will be notified by email.

The Data Controller may also retain your data for research or statistical analysis. As this data is anonymized, the Regulations do not impose a retention period, since it is no longer possible to "re-identify" you subsequently.

1.5. Hosting of your Personal Data

Your Personal Data is hosted by Heroku Inc. The Landmark @ 1 Market St., Suite 300, San Francisco, CA, 94105, United States.

The servers on which your Personal Data is stored are located in Frankfurt, Germany.

In any event, the Data Controller has put in place appropriate technical measures to maintain the security of your Personal Data.

1.6. What are your rights?

1.6.1. Consent

Your consent must be given clearly and unambiguously. Therefore, when you agree to fill out the Site's contact form:

– You are informed about how your Personal Data will be used;
– you must tick a box confirming your consent; and
– children under 13 cannot give their consent.

1.6.2. Other rights

In accordance with the Regulations, you have the following rights regarding your Personal Data:

– Right of access to data: this right allows you to receive a copy of the Personal Data we hold about you;
– Right to rectification: this right allows you to request the correction of inaccurate or incomplete Personal Data concerning you;
– Right to erasure of your Personal Data: this right allows you to request the erasure of your Personal Data if one of the legal grounds is met:

The Personal Data is no longer necessary for the purposes of the processing;
you have withdrawn your consent on which the processing is based;
you have objected to the processing through your right to object;
the processing of your Personal Data is unlawful; or
your Personal Data must be erased pursuant to a legal obligation.

– Right to restrict the processing of your Personal Data; this restriction of processing may be implemented when:

You contest the accuracy of your Personal Data;
you do not object to the erasure of your Personal Data in the context of unlawful processing but require that it be limited;
your Personal Data is no longer used by our services but its retention is only necessary for the establishment, exercise or defense of legal claims; or
you object to our use of your Personal Data through your right to object.

– Right to data portability: you can contact us so that we can provide you, or directly to another data controller, with your Personal Data in a structured, commonly used and machine-readable format;

– Right to object: you can contact us when

the processing is carried out to fulfill a task carried out in the public interest or for the purposes of our legitimate interests; you can object to it only on grounds relating to your situation; or
the processing is carried out for the purpose of direct marketing; you can object to it at any time and without giving us any explanation.

– Right to determine the fate of your Personal Data after your death (the e-Will): one of the specific features of French regulations is that they allow you to give us instructions regarding how we will process your Personal Data after your death. In this respect, you can choose to have it deleted or passed on to one of your relatives.

Regardless of the purpose or legal basis under which we process your data, you can therefore, at any time and free of charge, send us an email to exercise your rights at the following address: contact@habitation-tabanon.com

Or you can send us a letter to the following address:

5 Route de Tabanon, 97170 Petit-Bourg

Please note, however, that we are not always able to grant your request for legal reasons, which we will inform you of, if applicable, after receiving your request.

In any event, we remind you that you have the right to lodge a complaint with the competent administrative authority.

1.7. What are the legal bases for the processing?

For the processing of your data, we rely on legal bases that depend on how you interact with our Site.

When you purchase products from our Site, we collect and process your personal data to fulfill the contract we have with you. For example, we need your postal address to deliver your order or your bank details to process the payment.

We also rely on other legal grounds such as your legitimate interests. For example, we consider it to be in your interest that your identity cannot be used for fraudulent purposes, that our customer service representatives have access to your order information to better serve you, and that we can better understand your use of our Site in order to improve its usability and the services we offer you.

Finally, when it comes to the processing of Personal Data for the purpose of marketing, the legal basis for the processing is your consent (see above Article 1.6.1).

2. Internet browsing security

2.1. Integrity of your data on the Internet

The Site has appropriate security measures in place to prevent any loss, unauthorized use or access, modification or disclosure of your Personal Data.

All personal data collected is stored on secure servers. The Data Controller has also implemented procedures to manage any personal data breach.

2.2. Malicious Uses

It is recommended that you only connect to secure networks, preferably private networks. Remain aware of the risks involved in using public Wi-Fi networks.

Regardless of the data controller to whom you voluntarily provided your personal data, and given the nature of the internet, other operators, unrelated to the data controller, may intercept this data without your consent, particularly while you are browsing the internet. Therefore, we recommend that you install antivirus and anti-spyware software on your computer and keep it updated regularly.

2.3. Impersonation/Phishing

The Data Controller will never contact you by email to obtain personal information.

If you receive an email on behalf of the Data Controller asking you to provide sensitive personal information (bank details, details relating to your private life, etc.), please do not reply to it and forward this email to us so that we can take the necessary actions.

You will only need to provide your account information after logging into the Site directly through your browser.

3. Cookie Policy

A cookie is a small text file that may be stored in a dedicated area of ​​your device's hard drive when you visit a website. A cookie allows its issuer to identify the device on which it is stored for the duration of the cookie's validity or registration period.

When you visit the Site, information relating to the browsing of your Terminal (computer, tablet, smartphone, etc.) may be recorded through cookies installed on your Terminal, subject to the choices you have made regarding cookies and which you can change at any time.

What are the cookies issued on our Site used for?

Only the issuer of a cookie is able to read or modify the information it contains.

When you connect to the Site, the Data Controller may, subject to your choices, install various cookies on your device to recognize your browser for the duration of the cookie's validity. The cookies we issue are used for the purposes described below.

The cookies we issue allow us to:

to conduct studies and establish statistics and volumes of traffic and use of the various elements composing our Site (sections and content visited, browsing paths), allowing the Data Controller to improve the interest and ergonomics of its services;
to adapt the presentation of the Site to the display preferences of your Terminal (language used, display resolution, operating system used, etc.) during your visits to the Site, according to the hardware and software for viewing or reading that your Terminal includes; and
to implement security measures, for example when you are asked to log in again to content or a service after a certain period of time.

3.2. Your choices regarding cookies

Several options are available to manage cookies. Any settings you choose may affect your internet browsing experience and your access to certain services that require the use of cookies.

You can choose at any time to express and modify your cookie preferences, using the methods described below.

In particular, you can configure your browser software so that cookies are stored on your device or, on the contrary, so that they are rejected, either systematically or according to their issuer.

You can also configure your browser to prompt you to accept or reject cookies each time before one is stored on your device. For more information, see the section "How to exercise your choices, depending on the browser you use?" in Article 4.2.3 below.

3.2.1. Cookie agreement

The recording of a cookie on a Terminal is essentially subject to the will of the Terminal user, which the user can express and modify at any time and free of charge through the choices offered by their browser software.

If you have enabled cookies in your browser settings, cookies embedded in the pages and content you have viewed may be temporarily stored in a dedicated area of ​​your device. They will only be readable by their issuer.

3.2.2. Refusing cookies

If you refuse to allow cookies to be stored on your device, or if you delete those already stored there, the quality of the operation of the services offered by the Site will not be degraded.

However, you will no longer be able to use certain features that may be necessary to navigate some areas of the Site. This would be the case if you tried to access content or services for which the use of cookies is strictly necessary (e.g., booking a stay). This would also be the case if the Data Controller—or its service providers—were unable to recognize, for technical compatibility purposes, the type of browser used by your device, its language and display settings, or the country from which your device appears to be connected to the internet.

Where applicable, the Data Controller declines all responsibility for the consequences related to the operation of its services resulting from its inability to record or consult the cookies necessary for their operation and which you may have refused or deleted.

Please note that some cookies cannot be deleted as they are strictly necessary for the technical operation of the Site.

3.2.3. How to exercise your choices, depending on the browser you are using?

Each browser has a different configuration for managing cookies and your preferences. This is described in your browser's help menu, which will explain how to modify your cookie settings.

3.2.4. Delete your cookies

You can delete all your cookies or only the ones you want. Deleting cookies does not prevent browsing or their reinstallation during browsing. This allows you to control your browser's cookie library at any given time. Technical cookies, which are necessary for browsing, will be reinstalled if you visit the Site.

Below, we explain the procedure to follow depending on your browser.

3.2.7. Your choices expressed online directly to us

If you do not wish to:

that we collect data on your browsing,
so that in the context of registration via a special offer we can identify the original special offer,

You can choose to disable all third-party cookies that are not essential for browsing the Site.

We will then store a cookie on your device whose sole purpose is to disable the placement of these cookies on your computer. This cookie will have a validity period of twelve (12) months.

Please note that your preference is stored in a cookie. If you delete all cookies stored on your device (via your browser), the data controller – or its service providers – will no longer know that you have chosen this option.